Bug Report -- Multiple Access Crashes
Since 8/1/2018, MS Access has been crashing repeatedly on multiple machines in our office. We are on 64 bit Office 365 and Windows 10. It appears some bug must have been introduced during one of the automatic updates.
This crash appears to occur with automation where I think a second instance of MS Access is calling an MS access program, but not totally sure:
Faulting application name: MSACCESS.EXE, version: 16.0.10325.20118, time stamp: 0x5b64d927
Faulting module name: OLEAUT32.dll, version: 10.0.17134.48, time stamp: 0xebd737a3
Exception code: 0xc0000005
Fault offset: 0x000000000008a283
Faulting process id: 0x32a0
Faulting application start time: 0x01d43fb636a345d3
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\MSACCESS.EXE
Faulting module path: C:\WINDOWS\System32\OLEAUT32.dll
Report Id: b87fac84-eca0-480b-8855-0437a376d7e8
Faulting package full name:
Faulting package-relative application ID:
This crash occurred with conditional formatting in a continuous form
Faulting application name: MSACCESS.EXE, version: 16.0.10325.20082, time stamp: 0x5b524023
Faulting module name: ntdll.dll, version: 10.0.17134.165, time stamp: 0xf4df6dc2
Exception code: 0xc0000374
Fault offset: 0x00000000000f4d1b
Faulting process id: 0x2f34
Faulting application start time: 0x01d42cda8c32b6c7
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\MSACCESS.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: cd99d3ff-d7aa-4af6-9385-5db23f91f481
Faulting package full name:
Faulting package-relative application ID:
This crash occurs when we click in a combo box and that box is locked and enabled is set to false:
Faulting application name: MSACCESS.EXE, version: 16.0.10325.20118, time stamp: 0x5b64d927
Faulting module name: mso30win32client.dll, version: 0.0.0.0, time stamp: 0x5b5da093
Exception code: 0xc000041d
Fault offset: 0x000000000009b445
Faulting process id: 0x1178
Faulting application start time: 0x01d43fbb05c2f1a3
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\MSACCESS.EXE
Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso30win32client.dll
Report Id: 2d2299db-57cf-42f3-8ced-5cea27393b1b
Faulting package full name:
Faulting package-relative application ID:
Dan Frank
shared this idea
Thanks for the detailed information.
We are aware of this issue and are working on a fix.
Thanks,
Access Engineering
6 comments
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Greg Rae
commented
This is also a problem for us. A previously good accdb is crashing without warning , reporting oleAut32.dll as the faulting module. Any progress Microsoft?
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Anonymous
commented
Hello
Has any progress been made on this issue. I see it was planned in 2018.
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Franz
commented
Hello,
had the same problem.
Could solve it by inserting wait commands (10-100 ms) after recordsets commands.
BRgds Franz+ -
Matt
commented
Is there any update on this bug? Still getting this:
No freezing, nothing noticeably failing, just I click something and all of a sudden the window closes. And I wasn't doing anything particularly taxing--two open queries, trying to change one from datasheet view to design view, and the second time trying to add a table to a new query.
I'm starting to save constantly so I don't lose work, but it's very frustrating! Here's the most recent error from event viewer:
Faulting application name: MSACCESS.EXE, version: 16.0.10344.20008, time stamp: 0x5ccc9f03
Faulting module name: ntdll.dll, version: 10.0.17763.475, time stamp: 0x3230aa04
Exception code: 0xc0000005
Fault offset: 0x0000000000004823
Faulting process id: 0x3068
Faulting application start time: 0x01d51af1e240da72
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\MSACCESS.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: dde6dad1-b6e6-48c1-ab6b-ccec0233441a
Faulting package full name:
Faulting package-relative application ID: -
Hans Prorok
commented
We also have the same problem. But oddly the last suggestion from this website helped us to find a workaround to the problem, although not ideal.
https://social.msdn.microsoft.com/Forums/en-US/e3d32ce0-06fa-42af-8574-3210c0210590/microsoft-access-has-stopped-working?forum=accessdev -
Dan Frank
commented
Rolled back to version 20134 and still getting the crash in mso30win32client.dll