Bug Report -- Application Crashing after update
We had this problem back in August with MSAccess 64 bit on Office 365 crashing after a windows update. Once again, the same issue: Access is crashing multiple times per day because of bugs introduced by Microsoft during the update process.
Faulting application name: MSACCESS.EXE, version: 16.0.11126.20196, time stamp: 0x5c2dc930
Faulting module name: OLEAUT32.dll, version: 10.0.17134.48, time stamp: 0xebd737a3
Exception code: 0xc0000005
Fault offset: 0x000000000008a06d
Faulting process id: 0x1180
Faulting application start time: 0x01d4ac28476e5591
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\MSACCESS.EXE
Faulting module path: C:\WINDOWS\System32\OLEAUT32.dll
Report Id: 5c83adec-0c56-4e22-b261-5d638b46b548
Faulting package full name:
Faulting package-relative application ID:

9 comments
-
Dan Frank commented
Bug still present now in version as noted. I will create a new bug report:
Faulting application name: MSACCESS.EXE, version: 16.0.13628.20380, time stamp: 0x601ee9ee
Faulting module name: OLEAUT32.dll, version: 10.0.19041.804, time stamp: 0xf963cc3a
Exception code: 0xc0000005
Fault offset: 0x0000000000094f9b
Faulting process id: 0x4b4
Faulting application start time: 0x01d7022e666fef41
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\MSACCESS.EXE
Faulting module path: C:\WINDOWS\System32\OLEAUT32.dll
Report Id: e681cffd-0655-4d89-88b2-cdc6884aa59e
Faulting package full name:
Faulting package-relative application ID: -
Anonymous commented
The same multipe random crashes with access 365 64 bits and windows 10
Error report in spanish
Nombre de la aplicación con errores: MSACCESS.EXE, versión: 16.0.12827.20268, marca de tiempo: 0x5ed0d268
Nombre del módulo con errores: OLEAUT32.dll, versión: 10.0.19041.264, marca de tiempo: 0xa9dfa959
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x0000000000094b2e
Identificador del proceso con errores: 0x2f20
Hora de inicio de la aplicación con errores: 0x01d641986476583e
Ruta de acceso de la aplicación con errores: C:\Program Files\Microsoft Office\Root\Office16\MSACCESS.EXE
Ruta de acceso del módulo con errores: C:\WINDOWS\System32\OLEAUT32.dll
Identificador del informe: 20303004-e1da-448e-8c36-843d8f89cf87
Nombre completo del paquete con errores:
Identificador de aplicación relativa del paquete con errores:Also theese
Nombre de la aplicación con errores: MSACCESS.EXE, versión: 16.0.12827.20268, marca de tiempo: 0x5ed0d268
Nombre del módulo con errores: ntdll.dll, versión: 10.0.19041.207, marca de tiempo: 0xcad89ab4
Código de excepción: 0xc0000374
Desplazamiento de errores: 0x00000000000fdec9
Identificador del proceso con errores: 0x5a88
Hora de inicio de la aplicación con errores: 0x01d64157dc774c97
Ruta de acceso de la aplicación con errores: C:\Program Files\Microsoft Office\Root\Office16\MSACCESS.EXE
Ruta de acceso del módulo con errores: C:\WINDOWS\SYSTEM32\ntdll.dll
Identificador del informe: 8992dc24-c3da-4b7d-9cbe-dae2ed81cb47
Nombre completo del paquete con errores:
Identificador de aplicación relativa del paquete con errores:Very frustrating
-
Ehab Anwer commented
Wow if all of you think I'm waiting for this to start moveing sorry for you because you got no I'd who ihab and good luck but every one got something t say about me just I hope he or she can deal with me and to let you know I'm easy with one word sorry I be OK and I hope the one I mean to read and good job to make some one like me losing
-
FXF commented
Some fields contained $-. When this was replaced with a 0 in the same short text field the application opened without a problem. Since $- or even a blank text field is supposed to evaluate as zero in a conversion, editing the underlying data should not have been necessary.
-
FXF commented
Same issue here. Access Office 365 Click to Run 16.0.11425.20242 64 bit on Windows 10 Pro 10.0.17134 Build 17134. Issue emerged with use of Cdbl function applied in an append query to transform short text $12,345.67 entries into double precision two decimal currency formatted data. EG tCost: Cdbl(TotalCost). Upon running a view of the query the data is displayed for several seconds and then Access crashes, making a backup copy of the database.The accdb file is on a Windows 2012R2 file server.
-
Anonymous commented
I have the same problem but with Version 1901 !
(Report is in Czech language)
It happens not every time so randomNázev chybující aplikace: MSACCESS.EXE, verze: 16.0.11231.20174, časové razítko: 0x5c5e387c
Název chybujícího modulu: OLEAUT32.dll, verze: 10.0.17763.1, časové razítko: 0xd0922571
Kód výjimky: 0xc0000005
Posun chyby: 0x0000000000090e4f
ID chybujícího procesu: 0x3dcc
Čas spuštění chybující aplikace: 0x01d4ce8f7a436be7
Cesta k chybující aplikaci: C:\Program Files\Microsoft Office\Root\Office16\MSACCESS.EXE
Cesta k chybujícímu modulu: C:\WINDOWS\System32\OLEAUT32.dll
ID zprávy: 1bd582a4-48d5-4172-bae8-927a2ae8acd9
Úplný název chybujícího balíčku:
ID aplikace související s chybujícím balíčkem: -
H. F. Nielsen commented
We are experiencing the exact same problem - also back in August. Please fix this ASAP.
-
Dan Frank commented
It is not the windows update, so we're assuming the Microsoft bug is in version 1812 Build 11126.20196 which was also just released. Please fix. You are KILLING US with these buggy updates.
-
Dan Frank commented
We are undoing windows update KB4480966 from 1/8/2019. Is this the source of the Microsoft bug?