This happened to a lot of our clients back in 2016.

https://social.msdn.microsoft.com/Forums/office/en-US/7964a808-81dd-49a5-8883-3d62cd03af5a/the-operating-system-is-not-presently-configured-to-run-this-application?forum=vclanguage

I have not had this problem until this week and have gotten three calls about it. At least I can run the install of the 2010 drivers to fix it. I was told I should leave a heads up here about the issue.

Thanks, Dan.